Native Remedies will attempt to respond to all requests on the same business day, and certainly within 1 business day. Please note that the hours of operation for our customer service desk are Monday-Thursday from 8:30 a.m. to 5 p.m. Eastern Time, and on Friday from 8:30 a.m. to 4:00 p.m. Eastern Time.
Returns and Refunds
If you have a question about returning a product, please first review the Native Remedies Guarantee which explains under what conditions and where to return a product. If you still have questions, or wish to check on the status of your refund, please send an email to returns@nativeremedies.com.
All other Order-related Customer Service Questions